Privacy Policy

Last Updated: July 29, 2024

This Privacy Policy describes how Westbeck ("Company," "we," "us," or "our") collects, uses, and discloses your information when you visit, use, or make a purchase from our website, wilona.top (the "Site").

1. Information We Collect

Personal Information

We collect personal information you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with the Site. This information may include:

  • Contact Information: Name, email address, mailing address, phone number.
  • Payment Information: Credit card numbers, debit card numbers, and other financial information required to complete your purchase. Please note that payment processing is often handled by third-party payment processors, and we do not store sensitive payment card details on our servers.
  • Account Information: Username, password, and other registration details.
  • Order Information: Details of products you have purchased or considered, shipping preferences, and order history.
  • Communications: Any information you provide when you communicate with us, such as customer support inquiries or feedback.

Non-Personal Information & Cookies

When you visit our Site, we automatically collect certain non-personal information about your device and interaction with our Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. This may include:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We collect this non-personal information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending order confirmations, shipping notifications, and providing customer support.
  • To create and manage your account.
  • To personalize your experience on our Site and recommend products or services that may be of interest to you.
  • To improve our Site, products, and services.
  • To send you marketing and promotional communications, if you have opted in to receive them.
  • To respond to your inquiries and provide customer service.
  • To detect and prevent fraud and other illegal activities.
  • To comply with legal obligations and enforce our terms and policies.
  • For internal analytics and research to understand how our Site is used.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of Westbeck, our customers, or others.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell or rent your personal information to third parties for their independent marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

As mentioned above, we use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Site.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection to Processing: You have the right to object to our processing of your personal information in certain circumstances.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Westbeck
4160 Red Dog Road
Charlotte, NC, US
Email: [email protected]
Phone: 704-346-8721